Instructional Design Professional with over 9 years of experience in designing and developing e-Learning courses using Articulate 360 and Adobe Captivate. Proven expertise in creating engaging and effective training programs for adult learners through webcasts, webinars, vodcasting platforms, and in-person training sessions. Adept at leveraging technology to enhance learning experiences and drive educational success.
PROFESSIONAL EXPERIENCE
Training Support Specialist Data Staff Inc/State of North Carolina Medicaid 09/2024 - Current
● Developed Training Modules for Onboarding Employees by creating engaging & interactive training modules.
● Developed new training techniques to help enhance the current training process.
● Facilitated training meetings and maintained the training log
● Managed SharePoint page by add training content and provided access to SharePoint for new employees.
● Developed Summer Fellowship/Internship Program
● Developed and update SOP’s for each Business Unit.
Instructional Designer: Tombras - Knoxville, TN 01/2022 - 05/2024
● Developed Training Modules for current and new employees using Articulate Storyline 360.
● Developed new training techniques to help enhance the current training process.
● Facilitated training meetings and maintained the training log
● SharePoint and LMS (Learning Management Systems) Manager.
● Worked with department heads to develop training specifically for their teams.
● Developed and update SOP’s for each department head.
● Conducted Onboarding Training for New Employees
KEY CAPABILITIES
Instructional Design Software: Adobe Captivate, Articulate Storyline 2, 360,Moodle, iSpring Suite, Vyond, Camtasia,Snagit, Kahoot, Sharepoint, GoToWebinar, EasyWebinar, QuickBase, LMS (Learning Management Systems) Absorb, Litmos, Moodle, Coggon, LearnUpon, Thrive
Design Software: Adobe Creative Cloud Suite (Photoshop, Premiere, InDesign) Microsoft Suite, DaVinci Resolve
Creative Skills: Podcaster, Sound Engineer, Videographer, Web Designer
Education
Bachelor of Arts in Business Administration, Keiser University
CERTIFICATION:
Articulate Storyline Certificate ATD Education
E-Learning Instructional Design Certificate ATD Education
Facilitation Virtual Training Certificate ATD Education
